FAQ
Here, find out what other customers are most concerned about !
What freight company do we ship with?
Standard Free Shipping: YunExpress, 4PX, USPS, Fast Shipping: Use YunExpress, 4PX, UPS or DHL.
Where you ship goods from?
Our warehouse is located in China, the goods will be shipped from China.
Shipping time and shipping costs
We provide standard shipping and fast shipping for you to choose, the standard shipping is free, the shipping time is About 8-12 working days, the fast shipping is $9.8 within 2kg, the shipping fee is $19.8 over 2kg, and the shipping time is About 5 working days. please refer to our for specific shipping policy
How do I track my package?
You will receive a notification email in your email once the package has been shipped. The tracking number and link inside are for tracking the timely status of the package.You can also track at 17track.net . Or if you need a team members help to check up, please contact with our service team support@dronesset.com and we will be in touch with a status update.
What items are returnable?
We can accept returns or exchanges within the 30-day period. All returned items must be in the original condition: unused, unwashed, and unworn. No exceptions.
How do I return a product?
Contact with Dronesset Service Team support@dronesset.com to confirm details to make sure the item is meet the return condition. After the agreement, Service Team will send the detailed return information, please offer return tracking number after return shipment.Please see our specific Return & Refund Policy
What is you refund policy?
Refunds are processed within 7-14 business days, after you received our confirmation on the cancellation.Please see our specific Return & Refund Policy.
How will you refund me?
The refund are applied to the original payment method.