Worry-Free Purchase
Free standard shipping all orders
30 days Return and exchange policy
Why Buy From Us
A FEW REASONS WHY BUY FROM US:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
SAFE SHIPPING
Choose high-quality and flexible international shipping companies for cooperation, as well as free shipping and fast shipping options to ensure our quality service and experience.
RETURN PLAN
It's okay to change your mind! You can return your order for a full refund, and we offer you full 30-day buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
ACCESSORY SUPPORT
Perfect product accessories service, if the product you purchased is damaged during use, please don't worry, you can contact us directly at support@dronesset.com, or communicate with us in live chat, live chat time: Monday-Friday (9:00AM - 8:00PM EST), tell us the product model or your order number and the accessories you need.
EASY TRACKING
You will receive a notification email in your email once the package has been shipped. The tracking number and link inside are for tracking the timely status of the package.You can also track at Our order tracking page . Or if you need a team members help to check up, please contact with our service team support@dronesset.com and we will be in touch with a status update.
Order Protection
Shopping cart can choose the package delay, loss, damage claim service！
Note: Opening the insurance service is only to respond to the accidental accident of the order, under normal circumstances, do not open the insurance service order will not be damaged and lost! Customers can choose according to their own needs.
What does Buyer Protection cover?
Buyer Protection is a service provided by Seel (a 17TRACK partner). It covers delayed, damaged, and lost items that meet the following criteria.
*Delay: Domestic packages not delivered before the 10th day following order fulfillment (i.e., the date when the order is shipped by the merchant) or international packages not delivered before the 30th day following order fulfillment are considered delayed. The compensation for delayed packages is $5 USD. (If the order is not transacted in USD, compensation will be made in the currency of the transaction. For example, if an order in euros is delayed, the compensation is €5.)
*Loss: Domestic packages not delivered 30 days after order fulfillment (i.e., the date when the order is shipped by the merchant) are considered lost. (60 days for international packages.) Lost packages will be compensated for the actual item(s) value paid.
*Damage: Buyer Protection covers item damages to the point that the item(s) are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc., but does not cover cosmetic damage (scratches, dents, etc.), manufacturing damages, packaging errors, or unsealed items. The compensation for damaged items will be up to the value paid for the purchased item(s).
*Buyer Protection also includes carbon-neutral shipment within the recipient’s country.
*Note: Total compensation for one cover is up to the value actually paid for the item(s).
- Arrival delay: Claim for $5 if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
- Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
- Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
- Worry-Free Purchase also includes carbon offsets for carbon emissions produced within the recipient’s destination country .
Please note: Worry-Free Purchase is a value-added service offered by Seel. Please don't purchase it as a stand-alone item.
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